QUALITY AND CUSTOMER SATISFACTION IS OUR HIGHEST PRIORITY.
We are passionate about developing fishing rods that exceed your expectations. Items purchased may be returned up to 30 days, unused from the date of purchase.
HOW TO REQUEST A RETURN
If you want to return an item that was purchased on Proliterods.com, please use our Returns form. The form will have you provide your order information, along with the product information and reason for return. This will initiate the return in our system and send you a RMA number. Please mark this number on the outside of the package you are returning. Please include original paperwork, tags and packing receipts in the return package.
If you did not purchase the item on Proliterods.com, please use our Contact form. Give us any information we may need to make your experience better.
DAMAGED DURING SHIPMENT
If a shipment arrives at your door with apparent shipping damage, please refuse the delivery. If you have already accepted delivery and then find shipping damage, please use our Returns form to initiate a return. Save all packaging material and paperwork.