Prolite Rods SMS Terms of Service

Program Name

Prolite Rods Customer Service Notifications

Program Description

Prolite Rod Technology, LLC sends transactional SMS messages to customers and leads who provide a phone number through our website chat, lead forms, quote forms, design forms, or customer messaging tools.

These messages may notify you when our team has replied to your inquiry, needs more information, or has an update related to your saved build, custom rod design, order, project, or customer service conversation.

This SMS program is intended for customer service and transactional communication. It is not used for unrelated third-party marketing.

Message Frequency

Message frequency varies based on your conversation or active build, but is typically up to 5 messages per month per active inquiry or build.

Message and Data Rates

Message and data rates may apply based on your mobile carrier plan. Prolite Rod Technology, LLC does not charge you to receive SMS messages.

Opt Out

Reply STOP to any message to unsubscribe from SMS messages at any time. After you reply STOP, you may receive one final confirmation message confirming that you have been unsubscribed.

You may reply START to re-subscribe if you previously opted out.

Help

Reply HELP for support information.

You may also contact us at:

Supported Carriers

We support delivery through major U.S. mobile carriers. Carriers are not liable for delayed or undelivered messages.

Privacy

We respect your privacy. For our full Privacy Policy, please visit:
https://proliterods.com/policies/privacy-policy

For SMS-specific privacy terms, including how we handle phone numbers and SMS consent, please visit:
https://proliterods.com/pages/sms-privacy-addendum

We do not sell, rent, or share mobile phone numbers, SMS consent, or SMS opt-in data with third parties for their marketing or promotional purposes.